Web presence

Web presence

Web presence

All businesses registering for a TCR Campaign, regardless of campaign type are now expected to a web presence. This can be a company website, or an established Facebook page. Businesses that do not provide evidence of a web presence will likely be rejected.

All businesses registering for a TCR Campaign, regardless of campaign type are now expected to a web presence. This can be a company website, or an established Facebook page. Businesses that do not provide evidence of a web presence will likely be rejected.

All businesses registering for a TCR Campaign, regardless of campaign type are now expected to a web presence. This can be a company website, or an established Facebook page. Businesses that do not provide evidence of a web presence will likely be rejected.

Website forms:

If their website has a contact form that asks for a phone number, an optional SMS opt-in checkbox should also be present. Having forms that collect phone numbers but do not contain SMS opt-in will likely result in their campaign being rejected.

Website forms:

If their website has a contact form that asks for a phone number, an optional SMS opt-in checkbox should also be present. Having forms that collect phone numbers but do not contain SMS opt-in will likely result in their campaign being rejected.

Website forms:

If their website has a contact form that asks for a phone number, an optional SMS opt-in checkbox should also be present. Having forms that collect phone numbers but do not contain SMS opt-in will likely result in their campaign being rejected.

Forms continued

Forms continued

Forms continued

SMS consent MUST be optional, meaning it cannot be required. It must also be specific and exclusive to SMS, meaning it cannot be combined with other forms of communications (email, voice calls, faxes, etc) or required aspects (terms of service).

SMS consent MUST be optional, meaning it cannot be required. It must also be specific and exclusive to SMS, meaning it cannot be combined with other forms of communications (email, voice calls, faxes, etc) or required aspects (terms of service).

SMS consent MUST be optional, meaning it cannot be required. It must also be specific and exclusive to SMS, meaning it cannot be combined with other forms of communications (email, voice calls, faxes, etc) or required aspects (terms of service).

The language for consent must also include the following elements:

  • What the recipient is opting into (what types of messages)

  • The frequency of the messages to be sent

  • Any fees associated with subscribing to SMS

  • Notice that data and message rates may apply

  • Information on how to opt out of messaging

  • Information on how to get HELP

The language for consent must also include the following elements:

  • What the recipient is opting into (what types of messages)

  • The frequency of the messages to be sent

  • Any fees associated with subscribing to SMS

  • Notice that data and message rates may apply

  • Information on how to opt out of messaging

  • Information on how to get HELP

The language for consent must also include the following elements:

  • What the recipient is opting into (what types of messages)

  • The frequency of the messages to be sent

  • Any fees associated with subscribing to SMS

  • Notice that data and message rates may apply

  • Information on how to opt out of messaging

  • Information on how to get HELP

Privacy policy

Privacy policy

Privacy policy

Businesses are now required to link to a privacy policy from their website, regardless if they are collecting phone numbers on their webpage.

Businesses are now required to link to a privacy policy from their website, regardless if they are collecting phone numbers on their webpage.

Businesses are now required to link to a privacy policy from their website, regardless if they are collecting phone numbers on their webpage.

The privacy policy must clearly, in an easily understandable way inform consumers what personal information is being collected, how it is used, and how it is being shared.

The privacy policy must clearly, in an easily understandable way inform consumers what personal information is being collected, how it is used, and how it is being shared.

The privacy policy must clearly, in an easily understandable way inform consumers what personal information is being collected, how it is used, and how it is being shared.

The policy must also be clear that SMS opt-in or phone numbers for the purpose of SMS are not being shared. If this is not clear, the registration will be rejected.

The policy must also be clear that SMS opt-in or phone numbers for the purpose of SMS are not being shared. If this is not clear, the registration will be rejected.

The policy must also be clear that SMS opt-in or phone numbers for the purpose of SMS are not being shared. If this is not clear, the registration will be rejected.

Terms of Service

Terms of Service

Terms of Service

Businesses are now required to link to Terms of Service from their website, regardless if they are collecting phone numbers on their webpage.

Businesses are now required to link to Terms of Service from their website, regardless if they are collecting phone numbers on their webpage.

Businesses are now required to link to Terms of Service from their website, regardless if they are collecting phone numbers on their webpage.

The Terms of Service must include:

  • What type of SMS messages will be sent

  • The frequency of messages a recipient can expect to receive

  • Message and data rate notices

  • A link to your privacy policy

  • Opt-out instructions

  • HELP instructions

The Terms of Service must include:

  • What type of SMS messages will be sent

  • The frequency of messages a recipient can expect to receive

  • Message and data rate notices

  • A link to your privacy policy

  • Opt-out instructions

  • HELP instructions

The Terms of Service must include:

  • What type of SMS messages will be sent

  • The frequency of messages a recipient can expect to receive

  • Message and data rate notices

  • A link to your privacy policy

  • Opt-out instructions

  • HELP instructions

What service does your business provide (TCR form)

What service does your business provide (TCR form)

What service does your business provide (TCR form)

Messaging frequency needs to be disclosed. This can be “messaging frequency may varyˮ or “Messaging frequency will be no more than 5 SMS per dayˮ

Messaging frequency needs to be disclosed. This can be “messaging frequency may varyˮ or “Messaging frequency will be no more than 5 SMS per dayˮ

Messaging frequency needs to be disclosed. This can be “messaging frequency may varyˮ or “Messaging frequency will be no more than 5 SMS per dayˮ

Keywords (TCR form)

Keywords (TCR form)

Keywords (TCR form)

START:

Thank you for opting into SMS messages from [Business Name]. For help, reply HELP. To opt out at any time, reply STOP. Message and data rates may apply. Messaging frequency may vary. Privacy policy available at [Website]

START:

Thank you for opting into SMS messages from [Business Name]. For help, reply HELP. To opt out at any time, reply STOP. Message and data rates may apply. Messaging frequency may vary. Privacy policy available at [Website]

START:

Thank you for opting into SMS messages from [Business Name]. For help, reply HELP. To opt out at any time, reply STOP. Message and data rates may apply. Messaging frequency may vary. Privacy policy available at [Website]

HELP:

Thank you for contacting [Business Name], we will be in touch with you soon to help. For immediate support please visit our website at [Website]. Message frequency varies. Data & message rates may apply. Reply STOP to opt out.

HELP:

Thank you for contacting [Business Name], we will be in touch with you soon to help. For immediate support please visit our website at [Website]. Message frequency varies. Data & message rates may apply. Reply STOP to opt out.

HELP:

Thank you for contacting [Business Name], we will be in touch with you soon to help. For immediate support please visit our website at [Website]. Message frequency varies. Data & message rates may apply. Reply STOP to opt out.

STOP:

Thank you for opting-out of SMS messages from [Business Name]. To opt back in at any time, reply START. You will receive no further messages.

STOP:

Thank you for opting-out of SMS messages from [Business Name]. To opt back in at any time, reply START. You will receive no further messages.

STOP:

Thank you for opting-out of SMS messages from [Business Name]. To opt back in at any time, reply START. You will receive no further messages.